Financial Services ARIS Education & Enablement

The client was spending too much time, money, and effort on administering and managing their BPM ARIS training initiative. The objective of formulating, maintain- ing, and delivering a harmonious set of training materials around ARIS Business Designer/Architect and a methodological approach to employees with diverse cultural backgrounds proved to be a huge challenge.

This engagement was broken into five distinct phases:

1. Gather and discern existing corporate training materials, objectives, and ARIS corporate modeling standards;
2. Meet with key resources to understand their class- room, elearning, and mentoring goals and objectives;
3. Create a set of static examples of the final products;
4. Develop a training curriculum and mentoring program using state-of-the art technology and the knowledge of our BPM experts, and lastly;
5. Deliver classroom-based training courses and execute people specific mentoring programs. Confiance’s training specialists constructed the course curriculum consisting of a logical collection of vibrant and dynamic panels embracing specific content, that also tests the students understanding and perception of the material using various methods. Confiance also provided:

• One global contract for ease of administration
  
• One training curriculum for Europe and the USA
  
• Discounted pricing for bundled training
  
• Utilization of the same case studies
  
• Consistent pricing for services globally
  
• Multiple training offerings enhancing user productivity

The business transformation enablement and mentoring initiative was extremely successful and received much praise and positive feedback both from senior management and students. A more consistent set of methods and conventions and team members being mentored in their application and the business modeling process, the client’s models now reflect a higher degree of accuracy, robust business content, and uniformity. The holistic training program also brought a much-needed level of control and order. It is now possible to track all training data. It also affords students, at no additional cost, the ability to revisit/review course material. With consistent client-focused course content, the client has been able to educate its culturally diverse workforce, ensuring a reliable level of understanding and practical applicability. It is now much easier for our client to manage the deployment of BPM and ARIS throughout the organization.