End Point Backup – Druva

Being in a highly regulated industry our client needed to mitigate challenges faced with data and document retention to satisfy legal and compliance requirements all while delivering a sustainable end point service to meet current and future business needs. This included:

• Satisfying the enterprise mandate for infinite data retention & recovery.
• Productivity: IOS device backup capability is becoming a must have both from a legal and business productivity point of view.
• Technological Sophistication: The current backup solution(s) employed was not designed to handle end-point backup complexities.
• Mobility: Users are becoming increasingly mobile, endpoint backup needs to cater to the dynamic and unpredictable online/offline schedules of the mobile workforce while maintaining security & legal guidelines.
• Capacity: Exploding storage demands and bandwidth limitations continued to impede the ability to service business needs on time.
• Ease of Use: Users expect non-intrusive backup and recoverability.
• E-Discovery:
  • Function that allows easy e-discovery for compliance, federated search & support of legal hold.
  • Self-service capability to control the collection & preservation of data in scope without intervention from operation.

Implementation and rollout of enterprise wide endpoint services (Druva) including:

• Druva deployment per global region – packaged, tested & deployed to meet country specific laws.
• Deliver End point service Reference Architecture & Standards.
• Solution to de-associate existing backup solution – documented, tested & deployed.
• Documented, tested and delivered end point service that was accepted by QA & Compliance – critical must-haves’ in the Pharma industry.
• Operational Readiness and Service transition: Processes & Procedures, Working Practice documents (WPDs), and role based training.

Select and deploy an enterprise wide endpoint service – approx 6,500 users with a max of 25,000 devices (Druva) across the global footprint

• Enable laptops & IOS devices to backup globally across multiple business units.
• Integration with Global End user computing program.
• Enablement of authentication & data loss prevention.
• De-association of existing enterprise backup capabilities.