BPM Capability Roadmap

Case Study

A global biologics Pharma company – a world leader in innovative vaccine research & development – identified Business Process Management (BPM) as a strategic capability and requested Confiance to assist them with the development of a BPM Capability Roadmap.

The Challenge

The existing process landscape was awed and lacked a holistic end-to-end view of corporate operations. Furthermore, business processes were incomplete, duplicated and fragmented. Reuse of process models was not possible and project deliverables were most often used once and then discarded. Lastly, there was no consistent Business Transformation message across the organization.

The Solution

Using the Confiance Transformation Frameworks, Confiance developed a 5 year BPM Capability Road- map by creating the following deliverables:

  • BPM Maturity Assessment
  • BPM Components Definition
  • Gap Analysis
  • BPM Component Prioritization
  • BPM Technology assessment

The Result

The BPM Capability Roadmap enabled our client to effectively sequence projects that will ensure its strategic alignment and on-going development of its capabilities and technology direction.

The actionable BPM plan, by quarter, is harmonized with the client’s long-term strategic goals and objectives.

The BPM Capability Roadmap also provided an Industry assessment of the following technologies and direction:

  • Business Process Analysis Toolset
  • Business Process Management
  • Enterprise Architecture
  • Service Oriented Architecture


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