3 benefits of the government’s ‘high-value work’ initiative

3 benefits of the government’s ‘high-value work’ initiative

Government agencies are beginning to heed the White House Office of Management and Budget’s (OMB) guidance to “shift from low-value to high-value work” by implementing RPA solutions. Although the use cases available in the industry are young, they are positive.

Earlier this year, UiPath Together promoted these positive developments, as told in a FedScoop article. At Confiance, we are teaming up with government agencies small and large to help them implement automated solutions to lessen their human-led compliance activities. This action toward high-value work has many benefits. Here are the top three benefits of this initiative:

1. Add value

This is the purpose behind and reason for integrating Intelligent Automation, such as RPA, into government agency frameworks. However, this shift is happening in pieces, like test drives, throughout government agencies. This is key. Agencies cannot add value for every single employee simultaneously. This shift happens over time as the RPA is tested, integrated and improved. Likewise, as the robots begin performing the low-value work tasks, the employees impacted are able to pursue high-value tasks.

Part of the reason why this shift takes time is because every employee who shifts to high-value work needs high-value work to perform. This often means dusting off old projects or developing new ones, depending on the urgency, goals and purpose of the projects and the employees themselves.

2. Reduce costs

Before starting their IA journey, agencies must choose specific initiatives within their organizations to reduce agency burdens. These initiatives, or pinpointed problems within the agencies, cost them time and money. They are burdens that need resolution. Implementing RPA solutions resolves problems, which reduces overall agency costs.

3. Simplify compliance

The overarching goal of the OMB’s guidance is to simplify compliance by implementing processes that streamline or eliminate compliance requirements. This strategically suggests RPA. However, automation not only would benefit individual agencies, but also all government agencies combined. When scaled, RPA can perform tasks across networks, when enabled, simplifying and quickly sharing a variety of information, all while fulfilling and maintaining compliance as well as performing compliance-related tasks.

Even though RPA is in its beginning stages of development, it holds promise for a variety of government agencies who want to give their employees high-value work.

Contact Confiance today to learn more about how we can help your agency shift your employees’ tasks from low-value work to high-value work.

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